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Purpose of the role

The Accounts Receivable Collections Specialist will manage the collection of outstanding payments, monitors customer accounts, and ensures accurate financial records while maintaining professional client relationships.

Key Responsibilities:

Monitor and manage accounts receivable: Track outstanding invoices, review aging reports, and identify overdue accounts to ensure timely collection of payments.
Collections and customer communication: Contact customers regarding overdue payments, negotiate payment plans, resolve billing disputes, and maintain professional communication to preserve client relationships.
Invoice and payment processing: Generate and distribute accurate invoices, process payments via checks, credit cards, or electronic transfers, and reconcile accounts to ensure proper application of funds.
Reporting and analysis: Prepare accounts receivable reports, analyze trends, and provide management with insights on collection performance, cash flow, and outstanding balances.
Collaboration with internal teams: Work closely with sales, finance, and customer service teams to resolve discrepancies, improve collection processes, and support month-end or year-end closing procedures.
Compliance and record-keeping: Maintain accurate records of customer contacts, payments, and collection activities, ensuring adherence to company policies and contract terms.

Required Skills and Qualifications:

Education: Associate degree in Accounting, Finance, Business Administration, or 3+ years’ experience in a similar role.
Experience: Prior experience in accounts receivable, collections, or financial operations is required.
Technical skills: Proficiency with accounting software, ERP systems, and Microsoft Office Suite; familiarity with AR automation tools is preferred.
Analytical and organizational skills: Ability to analyze financial data, track payments, and manage multiple accounts efficiently.
Communication and interpersonal skills: Strong verbal and written communication to interact effectively with clients and internal teams.
Problem-solving: Capability to resolve billing disputes, negotiate payment arrangements, and implement process improvements.

Work Environment:

The Accounts Receivable Collections Specialist will work in office and report to the Facility Manager.

About the organization:

The SK AeroSafety group (www.skaerosafetygroup.com), is a group of companies that specializes in the repair and overhaul of aircraft safety components. The group has locations in the United States, the United Kingdom, the Netherlands, Dubai and Malaysia, and Australia with 300+ employees and has an annual revenue more than $100m.The group services customers worldwide and has an autonomous growth of around 20% each year in the past 5 years.

Company’s vision is: We are recognized by our customers for best-in-class turnaround times and outstanding customer service experience.

Company’s mission is: Keeping aviation safe.

Company’s core values are: One Team, Positivity, Reliability, Growth and Pride.

All employees are responsible for always upholding these core values.

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